Emirates Airline Skywards Reward Ticket Fuel Surcharges
Issue: Excessive fuel surcharges
Emirates Skywards Passengers Complain of Excessive Fuel Surcharges on Tickets
Lieff Cabraser is investigating complaints that Emirates Airline imposes excessive fuel surcharges when members of its Skywards frequent flyer reward program redeem accrued travel miles for a reward ticket. Emirates Airlines states members may purchase "free" tickets with points through its Skywards rewards program, however, it also imposes significant fuel surcharges on Skywards reward tickets. In certain situations, customers have complained that the cost of their "free" frequent flyer ticket was nearly the same as, or in excess of, advertised fares on the same Emirates Airline routes.
Contact Lieff Cabraser
If you are a Emirates Airline Skywards member and have purchased a rewards ticket in the last several years and have concerns over the fuel surcharges imposed on your reward travel ticket, please use the form below to contact Lieff Cabraser and share your experience with us. There is no charge or obligation for our review of your complaint.
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